TERMS
BY PLACING AN ORDER WITH WERKSTÄTTE H, YOU ARE EXPRESSING YOUR UNDERSTANDING AND AGREEMENT TO THE FOLLOWING TERMS.
PRICES + PAYMENT
ALL PRICES ON THE WERKSTÄTTE H WEBSITE ARE LISTED IN AUSTRALIAN DOLLARS AND ARE INCLUSIVE OF GST. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
FULL PAYMENT IS REQUIRED AT THE TIME OF SUBMITTING YOUR ORDER. WERKSTÄTTE H CURRENTLY ONLY ACCEPTS PAYMENT BY CREDIT OR DEBIT CARD.
RETURNS + REFUNDS
PLEASE CHOOSE OBJECTS CAREFULLY AS WERKSTÄTTE H DOES NOT OFFER REFUNDS FOR CHANGE OF MIND.
IN THE EVENT THAT YOUR ORDER ARRIVES BROKEN, DAMAGED OR FAULTY PLEASE IMMEDIATELY CONTACT WERKSTÄTTE H VIA EMAIL THROUGH OUT CONTACT PAGE WITH PHOTOS OF THE DAMAGED ITEM/S AND PACKAGING.
WERKSTÄTTE H CARRIES OUT ALL DOMESTIC SHIPMENTS THROUGH AUSPOST. IN LINE WITH AUSPOSTS DOMESTIC SHIPPING AND INSURANCE POLICIES, THE RECEIVER MAY BE REQUIRED TO PRESENT THE BROKEN ARTICLE ALONG WITH ITS ORIGINAL PACKAGING AT AN AUSTRALIA POST BRANCH SO A DAMAGE REPORT MAY BE CONDUCTED AND A REFUND OR REPLACEMENT PROCESSED. WE WILL PROVIDE ALL THE RELEVANT INFORMATION INSTRUCTIONS FOR THIS PROCESS VIA EMAIL ONCE YOU HAVE EMAILED US ABOUT YOUR DAMAGED OR BROKEN ITEM.
PRIVACY
WERKSTÄTTE H IS COMMITTED TO PROTECTING YOUR PRIVACY.
WERKSTÄTTE H HAS ADOPTED THE AUSTRALIAN PRIVACY PRINCIPLES (APPs) CONTAINED IN THE PRIVACY ACT 1988 (Cth) (THE PRIVACY ACT). THE APPs GOVERN THE WAY IN WHIH WE COLLECT, USE, DISCLOSE, STORE, SECURE, AND DISPOSE OF YOUR PERSONAL INFORMATION. A COPY OF THE AUSTRALIAN PRIVACY PRINCIPLES MAY BE OBTAINED FROM THE WEBSITE OF THE OFFICE OF THE AUSTRALIAN INFORMATION COMMISSIONER AT WWW.AOIC.GOV.AU
WERKSTÄTTE H WILL ONLY USE THE INFORMATION COLLECTED ABOUT YOU LAWFULLY. YOU WILL NOT RECEIVE MARKETING MATERIALS FROM US WITHOUT GIVING EXPRESS CONSENT FOR US TO DO SO.
WERKSTÄTTE H COLLECTS INFORMATION INCLUDING; YOUR FIRST NAME, LAST NAME, PHONE NUMBER, ADDRESS AND EMAIL. THESE DETAILS ARE COLLECTED FOR THE PURPOSE OF PROCESSING YOUR ORDER, PROVIDING INFORMATION TO CLIENTS AND MARKETING . YOUR PERSONAL INFORMATION WILL NOT BE USED IN ANY OTHER WAY AND WILL NOT BE DISCLOSED TO A THIRD PARTY.